If you have a question about one of our trailers please ask, email is the best way to contact us. We pride ourselves on customer service and making things easy.
Can I rent a trailer without an online reservation?
No, all orders must be placed on our website.
Do you have free air?
Yes! We offer access to an air compressor, air hose, and gauge for customers to check their own tires before towing.
What if I need a trailer you don't have listed online?
We are always adding inventory to boost our selection. Please email us at info@rentlocaltrailer.com and let us know what you need. We'd love to hear from you!
Are there special rates for long term rentals?
We are happy to discuss options for long term customers. Our standard pricing includes a 50% discount on every 3rd day of the rental period. (example: days 3,6,9,12,15... are all 50% off, all other days are assessed at full rate)
What if I am running late returning my trailer?
If you are having an issue, please let us know as soon as possible. We pride ourselves on efficient scheduling and the trailer may be already rented for the next available time slot. We have a short grace period before a late fee may be assessed.
What if the trailer gets a flat tire?
All of our trailers are equipped with a spare tire. We have a tire change kit available to rent. If a trailer is returned with a flat tire a repair fee may be assessed.
Who is responsible for damage to the trailer?
You are responsible for all damages. Your auto insurance policy may cover damage while connected to your tow vehicle. Please consult your policy documents.
Do you offer drop off and pick up of your trailers?
Not typically, but for special situations we are open to discussing this for an extra charge.
Can I rent your towing and moving equipment without renting a trailer?
No. Our competitively priced Add-Ons must be rented with a trailer.
I don't know what kind of trailer I need, will you help me select one?
Of course! Contact us using the information on our Contact page and we'll gladly assist you.
What if I don't have the correct trailer hitch?
If your tow vehicle has a square type towing receiver, we most likely have you covered. We have many combinations of hitches and ball sizes.
Why should I rent from you?
We could go on and on, but here's a few short reasons:
- Easy online ordering and scheduling.
- High quality trailers and equipment.
- Large variety of Add-Ons at competitive prices.
- Fast pick ups and drop offs.
Do you offer early or late pick up/drop off?
Generally, we advise everyone to strive to pick up and return their equipment at the times they selected when placing their order. However, we will try to accommodate reasonable requests as we are able to.
Can my vehicle tow the trailer I am considering?
There are several factors to consider, most importantly never exceed the tow vehicle's manufacturer's recommendations. Several of our trailers when fully loaded to their maximum GVWR can easily exceed the tow ratings of many common vehicles. Please be safe and ask us if you are not sure.
Do I need to sign a rental agreement?
Agreeing to our terms and conditions is a requirement to rent a trailer (or any equipment) from us. We advise you to read the agreement carefully before placing your order.
What are the terms of the rental agreement?
Please be safe while towing! LTC reserves the right to refuse service to anyone for any reason. Tow vehicle must be in good operable condition.
